
Here’s how:Ģ) Go to Sign in options, and make sure that you have a PIN set up. To make sure you have added this fingerprint reader correctly, you can remove it and configure it again.
If this method doesn’t work for you, you can try the next fix below. Once uninstalled, restart your computer and try logging in with your fingerprint. But if the ‘fingerprint reader not working’ issue comes after a Windows update, you can click View update history.Ĥ) Right-click the update that caused the problem and select Uninstall.
If this problem occurs after a recent update, you can, instead, uninstall the update.ġ) On your keyboard, press the Windows + S key simultaneously and type in check for updates.Ģ) Make sure your Windows system is up to date. If you haven’t turned on auto-update, make sure you update your Windows system to the latest version manually. Install/uninstall the latest Windows update
Turn off the “save power” mode for USB portsįix 1. Install/uninstall the latest Windows update. No matter what caused your fingerprint reader not to work, you shall follow the steps below to fix the issue on your own. How to fix Windows fingerprint not working? Software conflicts: Your fingerprint reader software or other software are causing the Windows fingerprint not working issue. Corrupted system files: It’s possible that some system files get corrupted, thus preventing you from using the fingerprint reader. Incorrect Settings: Your Windows Hello may not be configured in the right way. Corrupted device drivers: Your Fingerprint reader will not work if the related drivers are corrupted, outdated or incompatible.
Hardware issues: Check your fingerprint reader carefully for possible hardware issues, such as scratches on the sensor, or grease or dust on the scanner. Why does Windows fingerprint stop working? However, you may find that the Windows Fingerprint not working. On Windows, you’ll now be able to use your face, fingerprint, palm, or any other Windows Hello-supported authentication method to unlock your device.